Extra Info
Software on the Internet
The Internet is a great place to find Computer Programs!
You can find three types of Programs:Totally Free
Try before you Buy
Commercial for SaleWe give away some Free programs to display the features of our Commercial Programs.
Unfortunately, many Websites linking to us, incorrectly list our
FREE and COMMERCIAL programs as TBYB, this is incorrect.
We regret any confusion this might cause. We have no control over them.Licensing
In general, you are granted one license for one PC. (Multiple Licenses are available; contact us)
The license is not transferable*.
We make arrangements for re-licensing if you purchase a REPLACEMENT PC or if your Hard Drive has been replaced.
There is an $8.00 USD processing and recording fee.
(If you are ADDING a PC to your home, office or network, you will require additional licenses)
If you are REPLACING A PC
1 - Copy all Citrusware Text Files to some removable media.
Citrusware files are found on your Hard Drive (Usually C) :/Program Files/Citrusware and end with .txt
YOU MUST UNINSTALL ALL CITRUSWARE APPLICATIONS FROM THE ORIGINAL PC2 - Run ElectronicEraser.exe** and print a Notice of Intellectual Property Destruction and mail it to us*** along with a check for the processing fee.
3 - We'll send you a new License Key and instructions for reloading.
If you are replacing a HARD DRIVE - after installation, click Load.
Run the install package then follow steps 2 and 3 above.NOTES:
* Not Transferable means you are the only entity licensed to use the program, it is not part of the PC.
If you trade it, resell it or give it away, it must be uninstalled.
** ElectronicEraser.exe is found in Hard Drive (Usually C) :/Program Files/Citrusware
*** make check payable to:
Paul Vallancourt
and send to:
529 E Keller Ct
Hernando, Fl 34442Order Information
We use a company named RegNow to securely process your transaction.
Once your Credit Card is verified, the order process continues.
You will be given instructions on how to download and what to do if you need to reload the installation package.
The download link can be quite lengthy. Make sure you copy it entirely. We do not deliver the installation package.
You can receive assistance by Emailing orders@regnow.com
If you need help reloading a program or wish to review their policies and procedures, click on Visit RegNow.
Phone and Fax Numbers are given for reference only.Phone Toll Free: 1-877-353-7297
Fax Toll Free: 1-888-353-7276Sometimes, due to the high security measures used by RegNow,
your order fails to be processed and/or completed.
You can receive assistance by Emailing orders@regnow.com
We never collect any information about you other than ordering data.
Our programs contain NO AD WARE, SPY WARE or anything else!Refund Policy
Electronically delivered products can not be retrieved.
If you purchase a program that does not meet your needs, we will
replace it with a product of equal or greater value.
The original purchase is considered final!
Contact Information
We answer correspondence from existing Customers as soon as received.
Please tell us:
who you are (at least your 1st and last names),
what program you are using, and the
version number (displayed when the Program Starts).
your order number (from RegNow when you ordered the program).
If you do not know your order number, supply the approximate date of purchase.
Without this information, we can not easy verify your status as an existing customer.
If you wish, provide us with your contact information, so we can reach you.
We do not Save, Sell or use your Contact Information in any other way.We answer all other correspondence within one Business Day.
We can be reached at:US Mail :
Citrusware
529 E Keller Ct
Hernando, Fl 34442-8383E-Mail Click Here
Platforms
Citrusware applications run on Windows 95/98, 2000, ME and /XP.
Copyright 2008, ALL Rights Reserved
